Support by CadActive
CadActive’s support policies and success plan are provided for your review, download and printing.
Have a question? We’re more than happy to help you!
How
- Phone: +1-877-392-6521
- Email: support@cadactive.com
- IM: Ask via our chat client!
- Support Site: support.cadactive.com
When
- Monday-Friday: 8am – 8pm
- Weekends: 8am – 8pm
- **All Times are in US Mountain Time (Denver)
PTC Support Policies
Outside of CadActive dedicated support, your PTC Subscriptions also come with a dedicated PTC Support policy.
PTC’s support documents and success plan documents below are provided for your review, download and printing.
- PTC Support: support.ptc.com
- PTC Support Policies: Found Here