Return Policy

Return Policy

Customer may not cancel or return an order once it has been accepted. Subscription licenses may not be canceled or reduced during
the subscription term. Customer will be responsible for payment of the subscription fees for the entire subscription term.

Order Terms

OTHER TERMS:
All quotes are before sales tax, except upon customer requests. Sales tax reflected on this quote is based on sales tax rates and valid
customer exemption certificates on file as of the quotation date. Actual sales tax invoiced will be based on sales tax rates and customer
exemption status as of the shipment date in the case of license orders and as of the invoice date in the case of maintenance orders. If this
purchase is tax exempt and tax is included in this quote, please provide a valid copy of your exemption certificate with your purchase order.
Checking a box on your purchase order which notes your purchase as non-taxable or exempt is not sufficient.

Licensing Basis Legend: For the licensing basis of each Licensed Product, see
http://www.ptc.com/support/legal-agreements/licensing-basis.htm

License Agreement: Customer hereby agrees that this order is subject to the terms and conditions set forth at
http://www.ptc.com/support/legal-agreements/licensing-basis.htm, which is hereby incorporated herein by reference, and the Customer
acknowledges it has read those terms and hereby agrees to be bound by them. Customer further agrees that this order is also governed by the
terms and conditions of the most recent signed license agreement between PTC and Customer (the “License Agreement”). Such signed
License Agreement will supersede any license agreement that appears during the installation process or in the packaging of the Licensed
Product, which will be of no force or effect. If Customer has never signed a license agreement with PTC, the “License Agreement” instead will
mean the terms and conditions of the PTC Customer Agreement located at http://www.ptc.com/support/legal-agreements/index.htm, which
Customer may also be required to accept the License Agreement in order to install the Licensed Products.

General Order Terms: By purchasing software, the customer hereby orders from CadActive Technologies, LLC the subscription licenses identified in
the desired order. Customer may not cancel an order once it has been accepted. Subscription licenses may not be cancelled or reduced during
the subscription term. Customer will be responsible for payment of the subscription fees for the entire subscription term. Other than the line
items that serve to order Licensed Product(s), in no event shall any terms of a Purchase Order issued by Customer modify or become part of
this Agreement or become binding. Customer shall be responsible for all shipping and handling costs as well as any sales, use, VAT, transfer
and other taxes and duties imposed by any federal, state, municipal or other governmental authority relating to the Licenses granted
hereunder.

Subscription Renewals: Subscription licenses shall automatically renew at the end of each subscription term for additional one year terms
without the need for additional paperwork unless Customer, the PTC Reseller or PTC notifies each other party in writing of non-renewal at
least 60 days prior to the renewal date. The subscription fee for each renewal year may be increased by an amount not to exceed seven
percent (7%).